FAQ: FREQUENTLY ASKED QUESTIONS
New Vehicle Sales.
For this type of request, please contact us to see under what conditions they can provide you with a BMW model for a test drive. Click here.
Online specifications by model can be found on the relevant model page at the following link: https://www.bmw.co.ke/en/all-models.html.
You can view our showroom at One Africa, Westlands, location here.
Select your model from our range of BMW vehicles and get all the information you need in just a few clicks.
Please submit an inquiry to this email enquirieske@inchcape.co.ke and our sales department will contact you as soon as possible.
All information about our current models and future launches is available both on our website, bmw.co.ke. Discover all our models at https://www.bmw.co.ke/en/index.html.
After-sales service.
In the following link you can find the nearest service center: https://g.co/kgs/qBdtN7a, https://g.co/kgs/3dYd7Au
You can contact our After-Sales Service by using the contact information available on this site.
No, it is not possible to accurately diagnose the condition of the vehicle by phone or email. It is recommended to perform a physical inspection of the vehicle by a BMW technician. Please contact us by email or visit the nearest service center to coordinate a physical inspection of your vehicle.
The car manufacturer recommends using replacement parts and accessories that have been specifically approved as suitable for vehicles. The quality and compatibility of these products for the vehicle have been tested, and they carry the manufacturer's warranty. Therefore, I recommend that you contact an authorized BMW service center to obtain advice regarding the use of genuine replacement parts and accessories.
You can contact us for more information on the following link: https://www.bmw.co.ke/en/fastlane/dealer-locator.html
Making an appointment is recommended for optimal management of your request, make an appointment directly by contact us here.
You can contact our After-Sales Service team using the contact available on this site under Contact Us.
Sale of used vehicles.
To view the available pre-owned vehicles currently available, click here.
With BMW Premium Selection pre-owned cars, you can experience pure driving pleasure. To earn the BMW Premium Selection label, a used car must first pass thorough technical and optical examinations by our specialists: for maximum premium quality and safety. Reach out to the team and find out what is available.
Recovery.
To get an evaluation of your car and get more information about our trade-in activity, you can visit our dealership at One Africa, Westlands. Our team will be happy to provide you with the necessary details and assist you in this process. You can also consult the following link: https://www.bmw.co.ke/en/fastlane/dealer-locator.html.
Fleets and special vehicles.
We offer you a tailor-made solution dedicated to professionals thanks to a wide range of models offered. For any request for information please contact enquirieske@inchcape.co.ke.
Human resources.
We are delighted that you are interested in BMW. We invite you to send us your CV and cover letter to Hr@inchcape.co.ke.